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ByteFlow Technologies
Automation · 04

Chat Automation

WhatsApp Business + web chat automation for sales, support, and lead nurture.

Overview

WhatsApp is where Indian customers actually message. Building automation on it — properly — is a moat.

ByteFlow chat automation runs on WhatsApp Business API (official, not unofficial). We build flows that qualify leads, book appointments, send order updates, and escalate to humans when intent goes off-script. All conversations log to your CRM.

Common flows: e-commerce abandoned cart, lead-magnet delivery, appointment booking, post-sale onboarding, NPS survey + recovery. Each flow ships with A/B testing, response-rate dashboards, and opt-out compliance.

First flow live in 2 weeks. Integration with your CRM, payment gateway, and helpdesk included. WhatsApp Business approval handled by us.

Scope & Deliverables

What you get. What ships.

Scope
  • Discovery + scope lock
  • Architecture + delivery plan
  • Senior engineering / strategy
  • QA + handover
  • 30-day post-launch SLA
Deliverables
  • Working system in production
  • Documentation + runbook
  • Training + admin handover
  • Monthly performance report
  • Source / config artifacts
Tech Stack
  • Next.js
  • Node.js
  • PHP / Laravel
  • PostgreSQL
  • MySQL
  • Cloudflare
Our Process

From scope to ship — five sprints.

  1. Discovery

    Two working sessions to lock scope and success metrics. Output: signed SOW with fixed price or T&M rate card.

  2. Plan & Architecture

    Senior architect drafts the build/run plan. Reviewed before commit.

  3. Sprint Delivery

    Two-week sprints with weekly demo and a clean staging environment.

  4. QA & Hardening

    Functional, security, and performance pass before any production cutover.

  5. Launch & Support

    Go-live, training, and 30-day post-launch support included by default.

Pricing

Honest ranges. Scope locks the number.

Starter
₹2L – ₹6L

Single-purpose engagement. 3–6 week ship.

Get this scope →
Standard
₹8L – ₹20L

Full-scope build with multiple modules. 8–14 week ship.

Get this scope →
Enterprise
₹25L+

Multi-tenant or compliance-grade. 16+ week ship.

Get this scope →
FAQ

Frequently Asked

Kickoff within 5 working days of signed SOW. Discovery can begin same week as first call.

Yes. Full source ownership on production sign-off. No vendor lock-in.

30-day post-launch SLA included. Annual maintenance contracts available at 15–20% of build cost.

Ready When You Are

Start Your Transformation

One 45-minute discovery call. We walk you through scope, timeline, and pricing — no boilerplate.