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ByteFlow Technologies
Product 07live

ByteFlow Customer Chat Support

AI-augmented customer support — WhatsApp, web, IVR — with human escalation built in.

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Overview

ByteFlow Customer Chat Support is an AI-first multi-channel support platform. WhatsApp Business API, web chat, and IVR routed through one inbox. LLM agents handle FAQ and qualified lead capture; humans pick up edge cases with full conversation context.

In beta with select e-commerce and SaaS customers. Hallucination rate held under 2% via guardrails.

Features
  • Production-grade architecture
  • Multi-tenant or single-tenant deployment
  • Role-based access and audit logs
  • Mobile-first responsive UI
  • Documented APIs and admin interface
Tech Stack
  • Next.js
  • Node.js
  • PostgreSQL
  • Redis
  • Cloudflare
Ready When You Are

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One 45-minute discovery call. We walk you through scope, timeline, and pricing — no boilerplate.

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